When Soft Cotton Became A Weapon

Xinjiang cotton, has quality of white and soft, however, was exploited by political and commercial forces as their sharp weapon.

Thousands of sports brand and clothing brand stores became empty in only several days, most Chinese people started to boycott brands such as H&M and Nike. What happened?

First of all, let me to introduce something about Xinjiang cotton industry to you.

Xinjiang, located in the northwest of China, is a place with vast land and abundant resources. The suitable climate condition and adequate of sunlight of Xinjiang provide a proper environment for cotton growing. As a result, Xinjiang has become the largest cotton area in China. According to the website, over 50% of the farmers in Xinjiang grow cotton, which makes cotton industry become the main source of income for local farmers. And because of the cotton industry, more than 600,000 people's problems of employment were solved.

YouTube video - Fact about Xinjiang's cotton industry

Now, I guess you have already know about the cotton industry in Xinjiang, which has become their main agricultural and helped people there to raise their quality of life.

So, what happened on Xinjiang cotton?

The event started on March 10th, 2020, when Adrian Zenz claimed that there was "forced labor" at a number of textile and clothing companies in Xinjiang. Despite the regional government's denial, BCI (Better Cotton Initiative) suspended its so-called licensing in Xinjiang. Then, H&M announced that they were ending they relationship with a Chinese yarn producer to be against with "forced labor" in September, 2020. During a long time between September, 2020 to March, 2021, the problem had risen up to a political disputes, and Chinese organizations kept denying the rumor. After that, on March 24th, 2021, H&M published a statement 👇


The statement suddenly infuriated a large number of Chinese people, and Chinese consumers began to take actions such as spreading the information through social media to boycott H&M, and all the products were pulled out from online shopping platforms like Alibaba and Jingdong.com. At the same day, people found that most brands like Nike, Adidas, New balance, etc. had sent some related words to be against with 'labor force" and seemed like they were supporters of the rumor. As a result, most of the top searches of Sina Weibo (a social media) were about the Xinjiang cotton event, and boycotting the related brands, and actors and artists ended the partnerships with the brands. People rejected to purchase, which caused a large loss of Chinese customers for those brands.

YouTube video - Chinese call for Nike boycott over Xinjiang statement

It seems that most brands would like to show their concern about the "labor force" problem, they would like to raise their reputation through the so-called "labor protecting" statements. However, without the totally research, the brands followed a rumor widely spread from social media, when they tried to get empathy around the world, because of the sensibility of the problem, they angered most consumers in China, and caused a failed PR strategy. However, Lining announced at a right time that they kept using Xinjiang cotton, and for years, the sentence was printed on its label, which could be the pretty unique brand that could easily get people's acception at that time, leading to a dramatic growth of sales volume. The brand successfully caught the opportunity for them to build good reputation in Chinese market, which can be their main target.

Xinjiang cotton, should have been pure and soft, became a weapon, some brands got injured when tried to make use of it, while some benefited because of the wisely used.

Through this event, we can feel that how fast the information spread through social media and how huge the influence will be caused by social media. So, brands should take great care of their every word sent on social media. And once the information published, it can be spread in a surprising speed and then, cause a result, either good or bad.

Comments

  1. Hi, Shiqiu,
    I'm glad I could read your article. In China, the impact of this incident on the people is very huge. Because Adrian Zenz and H&M boycotted and slandered Xinjiang Cotton, a large number of Chinese people began to refuse to buy their products, and many companies and celebrities ended their cooperation with these brands. Through this incident, I believe that companies should not take actions that slander others because of their interests. The company should reasonably use public relations to communicate well with consumers, instead of adopting improper behaviors to arouse consumer resistance.

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    Replies
    1. Thanks for your reply, Haoran. I believe the brands would not slander, they may not know what the reality was and just follow some slander on social media or wanted to get more attention in the groundswell. However, they did not predict the serious result, which led to a wide dissatisfy.

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  2. Hi, Shiqiu. I'm Yi Xie. I remember that I studied geography in high school, and I like it very much. Some of them tell that Xinjiang is especially suitable for planting cotton because of its special climate, light and soil factors. The quality of cotton in Xinjiang is obvious to all. Besides, I would like to talk about rumors. We all know the power of rumors. There is a saying in China that three people become tigers, which means that if a rumor spreads too many times, it will become the truth in people's minds. At that time, I also paid attention to this incident. I really didn't expect such a big brand to think that our cotton in Xinjiang violated "forced labor" without credible evidence. I really can't believe that these brands believe a rumor while they distrust us so much. This incident has left a shadow on the hearts of many of us, which is why we will resist these brands.

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    Replies
    1. Thanks for your reply, Yi. Information can spread in a surprising speed and can have a great influence in the society. Groundswell makes it become possible for the spread, which can be a main force for companies to consider. So, brands need to take care about their behavior and their words.

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